Master Both Qualitative & Quantitative Analysis.

ThinkLab Analytics is committed to maintaining the confidentiality and integrity of your personal data. This Privacy Policy outlines the methodologies employed in the collection, utilization, and protection of information.

1. Data Collection Protocols

We collect only the minimum data required to facilitate license activation and transaction verification. This includes:

• Identity Data: Full name as provided during the order confirmation.
• Contact Data: Email address and phone number for delivery of license keys.
• Transaction Data: bKash Transaction ID (TrxID) for payment reconciliation.

2. Usage of Information

Your data is utilized exclusively for processing your order, providing technical support, and notifying you of critical updates. We do not sell or trade your personally identifiable information.

By purchasing software licenses from ThinkLab Analytics, you agree to be bound by the following terms and conditions.

1. License Grant and Validity

The "Lifetime License" refers to the operational life of the specific software version purchased (e.g., SmartPLS 4.1 or NVivo 15) on a single device.

2. Installation Services

ThinkLab Analytics provides complimentary installation support via remote assistance. It is the user's responsibility to ensure their hardware meets the minimum system requirements.

3. Prohibited Activities

Redistribution or resale of license keys is strictly prohibited and will result in immediate license revocation without refund.

At ThinkLab Analytics, we prioritize customer satisfaction. Our refund policy is designed to be fair and transparent.

1. Eligibility for Refund

You are eligible for a 100% refund if:

• The software fails to activate on your device despite our support engineers' assistance.
• You do not receive your license key within 72 hours of payment confirmation.

2. Non-Refundable Scenarios

Refunds will not be issued for "change of mind" or incompatible hardware if clearly stated requirements were ignored.

3. Processing Time

Approved refunds are processed via bKash within 3-5 business days to the original mobile number.